HeartLuxe Crystal Heart Earrings

Keep Away From Water

Avoid Perfumes And Spray

Clean With A Dry And Soft Cloth

• Dispatch Time: Orders are processed and dispatched within 24-48 hours.
• Delivery Time: 3-7 Business Days across India via premium courier partners.
• Shipping Fee: FREE Delivery on all Prepaid orders! (A nominal handling fee/partial advance applies for COD orders).
• COD Verification: All Cash on Delivery orders are strictly verified via Call/WhatsApp before dispatch.
• ⚠️ Important: An uncut unboxing video is mandatory to claim any damage, missing item, or the 6-Month Color Warranty.

• What's Covered: We offer replacements within 5 days of delivery only for defective, damaged, or incorrect items. (No returns for size issues or personal preference).
• Strict Requirement: An uncut unboxing video (starting from the sealed courier bag) is strictly mandatory to process any claim. No video = No claim.
• Original Condition: Items must be unworn, unused, and packed in the original Divayra Box.
• Refunds: We do not offer cash refunds. Valid claims are settled via replacements or Divayra Store/Loyalty Credit.

We stand by our premium quality! If your jewelry experiences significant color fading within 6 months of purchase, we’ve got you covered with a one-time replacement.

• The Rule: You must keep and return the item in the Original Divayra Box along with the Warranty Card to claim the replacement.
• Shipping Fee: A flat ₹100 handling fee applies for dispatching your new replacement.

Exclusions: Physical damage (broken chains/stones) and fading caused by harsh chemicals or perfumes are not covered