6-MONTH COLOR FADE WARRANTY (STRICT CONDITIONS)

We stand by the durability of our waterproof jewelry. We offer a one-time replacement for significant color fading within 6 months of purchase, subject to the following strict conditions:

  • MANDATORY RETURN: The customer must return the faded product in the ORIGINAL DIVAYRA BOX along with the ORIGINAL WARRANTY CARD using self-ship.
  • AUTOMATIC REJECTION: Missing the original Divayra box or the warranty card will result in the automatic rejection of the warranty claim.
  • HANDLING FEE: A flat ₹100 shipping and handling fee must be prepaid by the customer for the replacement dispatch (Cash on Delivery is not allowed for warranty dispatches).
  • EXCLUSIONS: This warranty covers color fading only. Physical damage, broken chains, missing stones, snapped clasps, or damage caused by harsh chemicals and perfumes are NOT covered.

Divayra Loyalty Credit: Get 50% Value Back

In cases where an approved warranty replacement is processed, or if a warranty replacement is out of stock, we do not issue direct cash refunds. Instead, to ensure you can continue your style journey with us, we issue a Divayra Loyalty Credit equivalent to 50% of the original item’s paid value.

Terms of Usage:

  • Minimum Order Value (MOV): The loyalty credit can only be applied to your next purchase with a minimum cart value of ₹899.
  • Validity Period: The issued credit will remain valid for exactly 60 days from the date of issue.
  • Non-Stackable: This credit acts as a standalone loyalty reward and cannot be combined or used alongside any other discount codes, affiliate links, or promotional sales on the website.
  • One-Time Use: The loyalty credit is strictly for a single transaction. Any unused balance from the credited amount will not be carried forward.